PRIVACY POLICY

At FITNESS FOR ALL we are committed to protecting your privacy. This Policy explains when and why we collect personal information about our customers, website visitors or social media followers.

How we collect personal data and how we use it

As a rule, we don’t collect any unnecessary personal data and we keep what we retain to the minimum.

Website Visitor

Session cookies may be stored for the duration of your visit (see cookie policy below). Our website is used to offer all visitors a view of the gym and what we have to offer. There is no element that stores information about a visitor and there is no membership database accessible within the website itself.

Website Cookie Policy

We use only the minimum website cookies needed to facilitate its operation. We don’t use cookies to collect or store your personal information or track you once you leave our website. We don’t have third party advertisements on our website.

Contact & Communication

Email Marketing

We operate an email newsletter, use to inform members about the products and services we provide. Users can subscribe to our mailing list via an opt in process and can choose to be removed from the newsletter list at any time by following the unsubscribe line at the foot of every message.

We use Mail Chimp as our marketing email provider. They provide tracking facilities within the actual email that is used to analyse the success of each marketing email and allow us to target and limit the messages we send. This data collected and stored by Mail Chimp and will be covered by their privacy policy (https://mailchimp.com/legal/privacy).

General Email

All email communication sent or received to our @fitnessfa.co.uk email addresses is retained on our servers for 3 years. This allows us to resolve any issues or queries that may arise. Additionally, emails may be archived or retained by the sender or recipient themselves.

Social Media

We communicate and engage with our customers through external social media platforms. This interaction is through a public forum and is limited to providing information about our products and services. Occasionally we may post information in collaboration with one of our customers with their consent.

We participate in social media platforms according to the terms and conditions as well as privacy policy held by each social media platform respectively.

We will never ask for personal information through social media platforms and encourage users wishing to discuss sensitive information to contact us through more private communication methods, such as by telephone or email.

Data Protection and Security

We safely and securely store information in our systems and are committed to keeping your data secure. Our security measures include:

Security policies that limit employees access to only the information they need for their role.
Encryption of data, integrity checks and regular backups.
Internal training and security policies for our employees.
24-hour security protecting our building, IT infrastructure and data servers.

Paying via GOCARDLESS

All payments through GOCARDLESS are handled by them solely and FITNESS FOR ALL do not have access to any payment information in respect of bank account details. If you have any questions, please go to their support page on the GOCARDLESS website:
https://support.gocardless.com/hc/en-gb/articles/115002835269-FAQs-for-customers-paying-through-GoCardless

Paying via MINDBODY

All payments through MINDBODY are handled by them solely and FITNESS FOR ALL do not have access to any payment information in respect of bank account details. If you have any questions, please go to their support page on the MINDBODY website: https://www.mindbodyonline.com

(GDPR) General Data Protection Records

Privacy Notice – 22nd May 2018

We at Fitness For All, 17a Woolton Street, Woolton, Liverpool, hold the following information on individual members:

Name
Address
Date of Birth
Telephone No
Next of Kin details (in case of emergency)
Email address
Medical history or outstanding issues and declaration to participate

We hold the above information for the purposes of managing our membership and a legal obligation to comply with our insurance company who provide public liability cover.

We do not hold any bank account details or other financial information about any member of the gym.

We do not use or share your information for marketing purposes. If in the future we make any changes to this process we will gain your consent where necessary, if not covered by a lawful basis for processing. Fitness For All will delete your information if you leave the membership of the gym.

The information is freely available for you to have sight of if required.

If you wish to remove your information from our records or have any questions regarding the data we hold for yourself please contact us via email on office@fitnessfa.co.uk

Regards

Jill Purdy

Data Protection Officer for Fitness For All

FIND THE CLASS FOR YOU

CLASSES

BECOME A MEMBER

We have a range of memberships that will make Fitness for All your gym. Starting from just £44 and individual classes from only £8.

MEMBERSHIPS

BECOME A MEMBER

We have a range of memberships that will make Fitness for All your gym. Starting from just £44 and individual classes from only £8.

MEMBERSHIPS

ABOUT US

Since June 2014, owner Jill Purdy has welcomed each new member into the Fitness For All family, offering specialist advice and a unique variety of fitness classes, supported by a highly skilled team of instructors, personal trainers and coaches.

OPENING HOURS

Mon- Thurs 06:30 - 20:00
Friday 06.30 - 19.00
Saturday 08:00 - 14:00
Sunday 09:00 - 12:00